We’re Here for You Throughout Your Product’s Lifespan
Every product purchased from Macitler Furniture is backed by our professional after-sales support throughout its lifespan. We’re by your side for any maintenance, refurbishment, or technical service needs that may arise over time.
Our After-Sales Support Process
With our maintenance, repair, cleaning, and technical support services, you can preserve your product’s original elegance and durability. Benefit from Macitler’s expertise with professional support at every step.
Protect Your Products for Years to Come
Extend the lifespan of your products by protecting them from direct sunlight, avoiding overly humid environments, and performing regular maintenance. Follow our tailored care recommendations for surfaces, mechanisms, and fabrics to ensure your furniture lasts longer.
Service Request Submission
Easily submit issues with your product through our service form. Our authorized team will respond promptly.
Visual and Information Sharing
Share photos or videos of the issue to initiate a swift review process, ensuring the most accurate solution is reached quickly.
Expert Evaluation
Your product is evaluated by Macitler’s expert team, who provide the most suitable solution, including maintenance, repair, or replacement options.
Warranty Coverage and After-Sales Assurance
Macitler Furniture products are guaranteed for 2 years against manufacturing and assembly defects. Additional support services are also provided for usage-related wear. We’re always by your side with professional service and maintenance support.
